Polk County, Florida Utility Companies Guide
Moving to Polk County, Florida? Setting up utilities is one of the first tasks on your to-do list. This comprehensive guide provides contact information for electric, water, and internet providers serving all 17 cities and unincorporated areas throughout Polk County, including Lakeland, Winter Haven, Bartow, Haines City, and more.
Whether you’re relocating to the area or buying your first home in Central Florida, we’ve made it easy to find the right utility providers for your new address.
Quick Navigation
Polk County Cities & Towns (A-Z)
Polk County has 17 incorporated municipalities. Below you’ll find utility provider information for each city, organized alphabetically for easy reference.
Auburndale Utilities
Electric Service:
Duke Energy Florida – (800) 700-8744
Water & Wastewater:
City of Auburndale Public Utilities – (863) 965-5500
Cable & Internet:
Spectrum,
Frontier,
XFINITY/Comcast
Bartow Utilities (County Seat)
Electric Service:
Tampa Electric (TECO) – (877) 588-1010,
Duke Energy Florida – (800) 700-8744
Water & Wastewater:
City of Bartow Utilities – (863) 534-0188
Cable & Internet:
Spectrum,
Frontier,
XFINITY/Comcast
Davenport Utilities
Electric Service:
Duke Energy Florida – (800) 700-8744
Water & Wastewater:
City of Davenport Utilities – (863) 419-3060
Cable & Internet:
Spectrum,
Frontier,
XFINITY/Comcast
Dundee Utilities (Town)
Electric Service:
Duke Energy Florida – (800) 700-8744
Water & Wastewater:
Town of Dundee Water Department – (863) 439-1571
Cable & Internet:
Spectrum,
Frontier
Eagle Lake Utilities
Electric Service:
Duke Energy Florida – (800) 700-8744
Water & Wastewater:
City of Eagle Lake Utilities – (863) 293-5723
Cable & Internet:
Spectrum,
Frontier
Fort Meade Utilities
Electric Service:
Duke Energy Florida – (800) 700-8744
Water & Wastewater:
City of Fort Meade Water Department – (863) 285-7125
Cable & Internet:
Spectrum,
Frontier
Frostproof Utilities
Electric Service:
Duke Energy Florida – (800) 700-8744
Water & Wastewater:
City of Frostproof Utilities – (863) 635-7777
Cable & Internet:
Spectrum,
Frontier
Haines City Utilities
Electric Service:
Duke Energy Florida – (800) 700-8744
Water & Wastewater:
City of Haines City Utilities – (863) 421-3600
Cable & Internet:
Spectrum,
Frontier,
XFINITY/Comcast
Highland Park Utilities (Village)
Electric Service:
Lakeland Electric – (863) 834-9535,
Duke Energy – (800) 700-8744
Water & Wastewater:
Village of Highland Park – (863) 299-5937
Cable & Internet:
Spectrum,
Frontier
Hillcrest Heights Utilities (Town)
Electric Service:
Duke Energy Florida – (800) 700-8744
Water & Wastewater:
Town of Hillcrest Heights – (863) 294-3719
Cable & Internet:
Spectrum,
Frontier
Lake Alfred Utilities
Electric Service:
Duke Energy Florida – (800) 700-8744
Water & Wastewater:
City of Lake Alfred Utilities – (863) 291-5270
Cable & Internet:
Spectrum,
Frontier
Lake Hamilton Utilities (Town)
Electric Service:
Duke Energy Florida – (800) 700-8744
Water & Wastewater:
Town of Lake Hamilton Water Department – (863) 324-3224
Cable & Internet:
Spectrum,
Frontier
Lake Wales Utilities
Electric Service:
Duke Energy Florida – (800) 700-8744
Water & Wastewater:
City of Lake Wales Utilities – (863) 678-4182
Cable & Internet:
Spectrum,
Frontier
Lakeland Utilities
Lakeland is Polk County’s largest city and home to municipal electric and water services.
Electric Service:
Lakeland Electric – (863) 834-9535
Water & Wastewater:
City of Lakeland Water Utilities – (863) 834-6030
Cable & Internet:
Spectrum,
Frontier,
XFINITY/Comcast
Mulberry Utilities
Electric Service:
Tampa Electric (TECO) – (877) 588-1010,
Lakeland Electric (portions) – (863) 834-9535
Water & Wastewater:
City of Mulberry Utilities – (863) 425-2111
Cable & Internet:
Spectrum,
Frontier
Polk City Utilities
Electric Service:
Duke Energy Florida – (800) 700-8744,
Lakeland Electric (portions) – (863) 834-9535
Water & Wastewater:
City of Polk City Utilities – (863) 984-1375
Cable & Internet:
Spectrum,
Frontier
Winter Haven Utilities
Winter Haven is Polk County’s second-largest city and a major hub in Central Florida.
Electric Service:
Duke Energy Florida – (800) 700-8744
Water & Wastewater:
City of Winter Haven Water Department – (863) 291-5678
Cable & Internet:
Spectrum,
Frontier,
XFINITY/Comcast
Unincorporated Polk County Areas
Approximately 62% of Polk County residents live outside city limits. If your property is in an unincorporated area, here are your utility providers:
Electric Service Providers
Primary Provider:
Duke Energy Florida – (800) 700-8744
(Serves most unincorporated areas throughout Polk County)
Rural Electric Cooperatives:
- Peace River Electric Cooperative (PRECO) – (800) 732-4196
Specializes in rural electric service - Withlacoochee River Electric Cooperative – (352) 567-5133
Serves select rural communities
Regional Service Areas:
- Tampa Electric (TECO) – (877) 588-1010
Central Polk areas near Auburndale, Mulberry, and Bartow - Lakeland Electric – (863) 834-9535
Extended service area from Polk City to Highland City
Water & Wastewater Service
Polk County Utilities
Phone: (863) 298-4100
Address: 1011 Jim Keene Blvd., Winter Haven, FL 33880
Hours: Monday-Friday, 8:00 AM – 4:30 PM
Email: utilities@polk-county.net
Provides water and wastewater services to nearly 68,000 accounts in unincorporated Polk County communities
Internet & Cable TV Providers
Cable & Fiber Internet:
- Spectrum – (855) 243-8892
Most widely available in Polk County (86.9% coverage) - Frontier Communications – (800) 921-8101
Fiber coverage in 65.8% of Polk County, DSL available countywide - XFINITY/Comcast – (800) 934-6489
Available in select areas (14.1% coverage)
5G Wireless Home Internet:
- T-Mobile 5G Home Internet – (844) 839-2782
- Verizon 5G Home Internet – (800) 837-4966
Satellite Internet (Rural Areas):
- HughesNet – (866) 347-3292
99% availability throughout Polk County - Starlink
Available nationwide, ideal for rural properties
Emergency & After-Hours Contacts
Utility Emergency Numbers
Polk County Utilities Emergency: (863) 298-4100 (24 hours)
For water line breaks, sewer emergencies in unincorporated areas
Duke Energy Power Outages: (800) 228-8485 or text “OUT” to 57801
View outage map online
Tampa Electric (TECO) Outages: (877) 588-1010
View outage map online
Lakeland Electric Outages: (863) 834-9535
Winter Haven Water Emergency: (863) 291-5853 (after hours)
Frequently Asked Questions About Polk County Utilities
How do I find out which utility company serves my address?
The easiest way is to call Polk County Utilities at (863) 298-4100. They can tell you which electric, water, and other utility providers serve your specific address. You can also check with your real estate agent or property management company.
What’s the difference between Duke Energy and Lakeland Electric?
Duke Energy is a large investor-owned utility serving most of Polk County and other Florida regions. Lakeland Electric is a municipal utility owned by the City of Lakeland, serving Lakeland and surrounding areas. Generally, Lakeland Electric has lower rates than Duke Energy.
Can I choose my water provider in Polk County?
No, water service is determined by your property’s location. Incorporated cities provide water within their service areas, while Polk County Utilities serves most unincorporated areas. Water providers are geographic monopolies.
What internet providers are available in rural Polk County areas?
Rural areas have several options: Frontier (fiber and DSL), Spectrum (cable where available), satellite internet (HughesNet, Starlink), and wireless 5G home internet (T-Mobile, Verizon). Availability varies by location, so check with multiple providers.
How long does it take to set up utilities when moving?
Most utility companies recommend calling 5-7 business days before your move-in date. Electric and water can typically be activated within 24-48 hours if the property already has service infrastructure. Internet/cable installation may take 1-2 weeks.
Are deposits required for new utility accounts in Polk County?
Most utility providers require deposits for new accounts. Electric companies typically require $150-$300, water deposits range from $50-$150, and internet/cable may require $50-$100. Deposits may be waived with good credit or after 12 months of on-time payments.
Which areas of Polk County have the fastest internet speeds?
Lakeland, Winter Haven, Haines City, and Bartow generally have the best internet infrastructure with fiber options from Frontier reaching speeds up to 7,000 Mbps. Rural areas may be limited to DSL, satellite, or 5G wireless options.
What do I do if I’m buying land and there are no utilities?
For raw land, contact the appropriate utility providers to inquire about service extension costs. Rural electric cooperatives like Peace River Electric specialize in serving undeveloped properties. Be prepared for potential line extension fees ranging from $1,000-$15,000+ depending on distance.
Additional Polk County Utility Resources
Polk Regional Water Cooperative (PRWC)
The PRWC is a regional utility formed by interlocal agreement among 16 member governments (Polk County and 15 municipalities) to coordinate water supply planning, develop new water sources, and practice environmental stewardship throughout the region.
Website: prwcwater.org
Southwest Florida Water Management District
Provides water conservation resources, rebate programs, and information about water restrictions in Polk County.
Phone: (800) 423-1476
Website: swfwmd.state.fl.us
Helpful Tips for New Residents
- Schedule early: Contact utility providers 5-7 days before your move-in date
- Verify coverage: Not all providers serve all addresses – always confirm before assuming
- Compare internet speeds: Check with multiple providers as speeds vary significantly by neighborhood
- Ask about bundling: Some providers offer discounts when combining electric, water, or internet services
- Keep emergency numbers handy: Save utility emergency contact numbers in your phone
- Understand water restrictions: Polk County has watering restrictions – learn the schedule for your address
- Consider budget billing: Many utilities offer budget billing to level out seasonal cost fluctuations
Moving to Polk County? We Can Help!
At Swan City Realty, we understand that relocating involves more than finding the perfect home. Our team is here to help you navigate every aspect of your move, including connecting with the right utility providers.
Contact us today for personalized assistance with your Polk County relocation!
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